[Resolved] Issues with Namecheap website availability in Indonesia

Dear Customers, Our site, Namecheap.com, may be unavailable for clients located in Indonesia. Our technology team is currently investigating the issue and searching for possible solutions. Once we have any news this post will be updated right away. Please rest assured that your products are not affected by the issue. It is related only to the accessibility … Continue reading [Resolved] Issues with Namecheap website availability in Indonesia

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 18-19, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers 39, 64, 71, 72, 86, 87, 105, 139, 144, 145, 188, 255, 270, 276, 303, 305, 309, 319, 320, 326 that will take place on Wednesday, May 18, 7:00 PM EDT | 23:00 UTC. During the maintenance, CloudLinux OS will be … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 18-19, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED AND RESELLER SERVERS | MAY 19-20, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers 99, 161, 249, 266, 338, as well as Reseller Servers 6, 7, 21, 38, 58, 73 that will take place on Wednesday, May 19, 7:00 PM EDT | 23:00 UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED AND RESELLER SERVERS | MAY 19-20, 2024

[COMPLETED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C11 | MAY 10, 2024

Dear Customers, Please be informed that the maintenance will take place on Friday, May 10th, at 2:00 AM EST | 06:00 AM UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 3 hours;Expected network downtime: up to 10 minutes for … Continue reading [COMPLETED] SCHEDULED HARDWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C11 | MAY 10, 2024

[Planned] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

Dear Customers, This is to inform you about a coming maintenance on our Private Email servers. We are going to move networks to the new SRX The process will take place on May 18, 2024, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in order to increase the service performance of our … Continue reading [Planned] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

[Resolved] TEMPORARY TECHNICAL ISSUES WITH THE EASYWP DASHBOARD

Dear Customers, We are experiencing temporary issues with the EasyWP dashboard. It may load slowly or resolve an error. Websites connected to the EasyWP are not affected. The issue has been escalated to the responsible team to have it resolved as soon as possible. Affected services: EasyWP dashboard Unfortunately, there is no ETA. We sincerely apologize … Continue reading [Resolved] TEMPORARY TECHNICAL ISSUES WITH THE EASYWP DASHBOARD

[Planned] Jellyfish Maintenance: Enabling Proxy Protocol for Outgoing Postfix on May 15, 2024

Dear Customers, This is to inform you about a coming maintenance on our Jellyfish server. We are going to enable proxy protocol for outgoing postfix. The process will take place on May 15, 2024, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in order to increase the service performance of our servers. … Continue reading [Planned] Jellyfish Maintenance: Enabling Proxy Protocol for Outgoing Postfix on May 15, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED PREMIUM SERVERS 29, 60, 70, 82 | MAY 15-16, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Premium Servers 29, 60, 70, 82 that will take place on Wednesday, May 15, 7:00 PM EDT | May 15, 23:00 UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED PREMIUM SERVERS 29, 60, 70, 82 | MAY 15-16, 2024

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C90 | MAY 16, 2024

Dear Customers, Please be informed that the maintenance will take place on Thursday, May 16, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C90 | MAY 16, 2024

[PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C89 | MAY 14, 2024

Dear Customers, Please be informed that the maintenance will take place on Tuesday, May 14, at 02:00 AM EDT | 06:00 UTC. The main purpose of the maintenance is to ensure that the network equipment in the cabinet continues to deliver optimum performance. Maintenance window: 1 hour;Expected network downtime: up to 30 minutes for each … Continue reading [PLANNED] SCHEDULED SOFTWARE MAINTENANCE ON DEDICATED SERVERS, CABINET C89 | MAY 14, 2024